77abs Privacy Policy – Our Commitment to Protecting Your Information

Welcome to the 77abs Privacy Policy. This policy explains how we 77abs What information we collect from you while you use the platform, how we use it, and the steps we take to protect your privacy.

77abs is a trusted and secure platform for online gaming users in Bangladesh. Protecting your personal information is not just a legal obligation for us — it is a core commitment. We believe every user has a right to privacy, and safeguarding that right is our responsibility.

This Privacy Policy applies to the 77abs website, mobile app, and all associated services. By using the 77abs platform, you are considered to have accepted the terms of this Privacy Policy.

When you register and use the 77abs platform, we collect the following types of information. Each piece of data is collected for a specific purpose, and we never collect more than what is necessary.

We also collect information you provide voluntarily — such as messages submitted via support tickets, responses to surveys, or sign-ups for promotional offers. If you log in through a social media account, limited information from that platform may also be shared with us.

77abs uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary or relevant. The information we collect is used for the following:

• Account Creation & Management: Completing your registration, verifying your identity, and keeping your account secure.
• Payment Processing: Processing deposits, withdrawals, and other financial transactions securely.
• Customer Support: Resolving your questions, complaints, and issues.
• Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Service Improvement: Analyzing user behavior to improve the overall gaming experience.
• Promotional Communications: Sending you bonus offers and new game updates with your consent.
• Legal Compliance: Maintaining records and reporting as required by regulatory authorities.
• Responsible Gaming: Identifying excessive gaming patterns to provide timely support.

We never sell your information to advertisers or use it for any unauthorized purpose. If you no longer wish to receive promotional emails or SMS, you can opt out at any time.

77abs does not sell your personal information to any third party. However, limited data may be shared in certain circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, Rocket, and similar providers.
• Technology Partners: Hosting and cloud service providers operate under strict confidentiality agreements.
• Regulatory Authority: Information may be disclosed when required by legal obligations or government directives.
• Audit & Compliance: Certain records may be provided for audits by the licensing authority.

77abs uses cookies and similar technologies to enhance your experience on our website and app. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring the core functionality of the site — the site cannot operate properly without these.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalized configurations.
• Analytics Cookies: This data is collected entirely anonymously to help us understand which pages are used most.
• Security Cookies: Used to detect fraudulent activity and prevent unauthorized access.

You can disable cookies through your browser settings, though this may limit some features on the site. Disabling essential cookies may affect the login and payment processes.

77abs employs industry-leading security technology to protect your information. Our security framework operates on the following levels:

• Transmission Security: All data transfers are encrypted using TLS 1.3 protocol.
• Storage Security: Stored data is protected with AES-256 encryption.
• Access Control: Only authorized personnel may access specific data.
• Regular Audits: Third-party security experts regularly audit our systems.
• Two-Factor Verification: 2FA (Two-Factor Authentication) is available for sensitive operations.
• Incident Planning: A comprehensive response plan is in place to act quickly in the event of a security breach.

In the event of a security breach that may put your data at risk, we will notify affected users within 72 hours and take immediate protective measures.

As a user of the 77abs platform, you have the following rights over your own data. We respect these rights and are here to help you exercise them:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be restricted.
• Right to Data Portability: You can request a copy of your information in a readable format.
• Right to Object: You may object to marketing communications or certain types of processing.

To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 days. In some cases, legal obligations may prevent the deletion of certain data — you will be informed of the reason if that applies.

77abs does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• Gaming History: Up to 3 years after account closure.
• Support Conversations: Up to 2 years after resolution.
• Cookies & Session Data: Up to 30 days after the session ends.

Once the designated retention period has passed, your data is securely and permanently deleted or anonymized. Some data may need to be retained longer due to legal requirements — in such cases, it is stored with the highest level of security.

77abs is strictly for individuals aged 18 and above. We do not collect or store information from minors under any circumstances.

Our Privacy Policy ensures that:

• Age verification is in place as part of the registration process.
• If it is found that a minor has created an account, that account and all associated data will be permanently deleted without delay.
• No marketing activities are directed at minors.

If you believe a minor is using 77abs, please notify our support team immediately. We will take prompt action.

77abs may update this Privacy Policy from time to time — due to new services, legal changes, or security improvements. Before any significant change, we will:

• We will send advance notice to registered users by email.
• Display a clear notice on the website.
• The date of any changes will be updated at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. For any privacy-related questions or concerns, please reach out to our support team.